
FAQ
Yes it is. The SCAA (Specialty Coffee Association of America) rates specialty coffee on a 100 point scale.
The scale is as follows:
80-84.99 - Very Good
85-89.99 - Excellent
90-100 - Outstanding
Our coffee was last scored by a Instructor that teaches SCAA scoring methods. She rated our coffee at 85.25. That sounds excellent to us!
There is a lot of verbage being used in the coffee industry. Here it is:
Direct Trade: We actually know, have met, and work with our farmers directly. They set their own prices and we pay it. The result is better income for their families and we ensure that our coffee is of the highest quality from the Atitlán region of Guatemala.
Fair Trade: This is more of a certification that was first established in 1988. The goal is to ensure small farmers and able to compete with large corporations and keep prices from being driven down to the point where small producers cannot make a living.
For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. But no worries! We'll cover the costs of shipping a replacement order for you as the long as the stated address on the order is correct.
We may ask for your help before doing that, like confirming that the shipping address was correct. We also ask that you get in touch with the shipping carrier to try locating the lost order.
Keep in mind that if tracking information states an order was delivered but you think you haven't received it, you will need to do some investigating such as checking with your neighbors and reaching out to your local PO to find out what happened. Unfortunately, once it shows delivered in our system, there is not much we can do as the seller.
Sizing information can be found in the images for each print on demand product. You can also reference the links below:
Unisex Staple T-Shirt | Bella + Canvas
Gildan 18500 Unisex Heavy Blend Hooded Sweatshirt
Bella + Canvas 6400 Women's Relaxed Short Sleeve Jersey Tee
Unisex V-Neck Tee | Bella + Canvas 3005
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